What volume of support do you need?

Whether just a small tune-up or all new instruments, we have a package to harmonize your IT systems to peak performance.

Tune

This package is perfect for smaller businesses and organizations that need light IT support throughout the month. We can help you manage your technology so that you can tune into other aspects of running your business.

Tune Includes:

  • Limited to 10 or fewer users
  • Call-in support 9-5 M-F
  • 2 maximum hours per month
  • On-demand remote support

Does Not Include:

  • Server monitoring
  • Antivirus coverage
  • Online backup

Modulate

If you have the right systems in place but need a more hands-on approach, this package is right for you. With unlimited support hours, we are here for any of your daily IT needs.

Modulate Includes:

  • Call-in support 9-5 M-F
  • No maximum hours
  • 24/7 Server monitoring
  • Firewall and VPN support
  • Unattended and on-demand remote support
  • Server backup
  • Email Management (additional licensing costs are not included and will be billed directly by the email provider.)
  • Antivirus protection
  • Server warranty management (warranty renewal fees not included)

Amplify

This package is great for companies that need a 100% turnkey IT solution, including the best cybersecurity protection available - perfect for companies with large remote fleets. We’ll increase the volume of your IT with all the technical support and protection you need.

Amplify Includes:

  • Call-in support 9-5 M-F
  • No maximum hours
  • Unattended and on-demand remote support
  • 24/7 Server monitoring
  • Server backups
  • Workstation backups
  • Firewall and VPN support
  • Security awareness training
  • DNS protection (for out of office situations)
  • Limited-scope project rollouts (no more than 2 per year)
  • Email Management (additional licensing costs are not included and will be billed directly by the email provider.)
  • Server and workstation warranty management (warranty renewal fees not included)
  • Cloud services backups (Google, Microsoft 365)

Compare Packages

Tune

  • Call-in support
  • On-demand Support

Modulate

  • warranty management
  • Call-in support
  • No maximum hours
  • Email Management
  • 24/7 Server monitoring
  • Server backups
  • Equipment acquisition assistance
  • antivirus protection
  • On-demand Support

Amplify

  • warranty management
  • Call-in support
  • No maximum hours
  • Email Management
  • 24/7 Server monitoring
  • Server backups
  • Equipment acquisition assistance
  • workstation backups
  • antivirus protection
  • On-demand Support
  • DNS protection
  • Security awareness training
  • Limited project rollouts
  • Cloud services backups (Google and Microsoft 365)

Tired of technology discord? We’re ready to help.

We’ll help you evaluate what package you need, customize solutions that fit your business model and support your organization with personalized, proactive monitoring.